FAQs

 Placing Your First Order


Placing an order with Polkadots.pk is easy. There is no need to create an account first. You automatically create an account when you place your first order online. (We cannot accept orders by phone, fax, or e-mail. All orders must be placed online.)
Here are the steps you need to follow to place an order. If you have any problems when following these steps, please Contact us

1. Find the Items you want
2. Add The Items to your Shopping cart by pressing the “Add To Cart” button on the right of the product page.
3. Proceed to Checkout by pressing a button yet again on the right hand side of the page.
4. Sign In / Create a New Account
5. Enter Shipping Address
6. Choose a Shipping Method & Mode of Payment.
7. Review and Submit Your Order
8. Check Your Order Status
9. Get a confirmation call by the Polkadots Sales team over the phone.


1. Find the Items You Want

First you will need to browse or search for the items you would like to order. Keyword search Kurtis are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item, including a Stock.

2. Add the Items to Your Shopping Cart

If you want to order an item from Polkadots.pk, click the "Add to Cart" button on the item's product detail page. Once you've added an item to your Shopping Cart, keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your shopping cart at any time by clicking at the top of every page of our website.

3. Proceed to Checkout

Take a moment to review all of the items you have placed in your shopping cart. When you are ready to place an order for everything in the shopping cart Items--To checkout section of your cart, click the "Proceed to checkout" button. You will be taken to the first page of the order form.
The instructions below outline each step of our online order form. If at any point you encounter difficulty or receive an error message, please Contact Us

4. Sign In

Enter your e-mail address. (Keep in mind that the e-mail address you provide here will be the only e-mail address to which we can send information about subsequent orders.) Indicate that you are a new customer.

5. Enter a Shipping Address

Tell us where you would like to ship your order. We currently have Leopards as our partner courier company doing deliveries for us in over 1400 destinations in Pakistan.


6. Provide Payment Information and a Password

Next, let us now how you would like to pay for your order. There are a number of payments methods which we have introduced to make sure that our customers feel safe while doing online shopping in Pakistan.


1. Cash On Delivery (COD)

Polkadots.pk is offering a unique one of its kind COD (Cash On Delivery) service to their customers in all the major cities.  COD (Cash on Delivery) is a payment option that allows the buyer to pay when the product is delivered to them. Once the courier has received the payment, only then he will give the parcel to the customer.

2. Online Bank Deposit

Now you can order your goods directly to your doorsteps in all over the world. For home delivery we would like our customers to first place an order on the website and then make a online deposit in our Bank account so that we can then directly send them the goods anywhere in Pakistan. We have our accounts in number of banks giving people of even the remotest of areas the chance to order very much anything they like.

6. Review and Submit Your Order

Check the accuracy all of the information you provided and make any necessary adjustments. When you are ready, click the "Complete Order" button to submit your order. Once you place your order you will see the following message "Thank you--we have received your order". Later you'll receive an order confirmation e-mail. We will Call you on your provided Phone number at the time of shipment. 1-Click shopping is automatically turned on for you so that it's even easier to order in the future.


7. Check Your Order Status

If you would like to review the order status then go to the given link bellow. Click on “Track Your Shipment” and write the tracking no given to you by us, or you can contact the Leopards Courier office 021-111-300-786

Leopards Courier
http://www.leopardscourier.com